PRIVACY POLICY
We, the Four Nines Group and this website, deeply recognize the importance of the personal information entrusted to us by our customers. In accordance with laws and regulations regarding the protection of personal information, we have established the following policy and are committed to the proper management, use, and protection of the valuable personal information we receive.
(The term “Four Nines Group” here refers to Four Nines Co., Ltd. and the following 18 directly managed boutiques: “Four Nines GINZA Flagship Store,” “Four Nines GINZA SIX Store,” “Four Nines SHIBUYA SCRAMBLE SQUARE Store,” “Four Nines SHINJUKU ISETAN MEN’S Store,” “Four Nines TAMAGAWA TAKASHIMAYA S.C. Store,” “Four Nines AOYAMA Store,” “Four Nines YOKOHAMA TAKASHIMAYA Store,” “Four Nines JR NAGOYA TAKASHIMAYA Store,” “Four Nines OSAKA TAKASHIMAYA Store,” “Four Nines feelsun ISETAN HANEDA STORE MEN’S TERMINAL 1,” “Four Nines feelsun ISETAN HANEDA STORE MEN’S TERMINAL 2,” “Four Nines KOBE HANKYU Store,” “Four Nines KYOTO GION Store,” “Four Nines SHIN-MARU BLD. Store,” “Four Nines Narita International Airport Terminal 2 Store,” “Four Nines GRAND GREEN OSAKA Store,” “Four Nines ONE FUKUOKA BLDG. Store,” and “999.9 selected by INSPiRAL.”)
Company Name, Address, and Representative
Company Name: Four Nines Co., Ltd.
Address: 15th Floor, Setagaya Business Square Tower,
4-10-1 Yoga, Setagaya-ku, Tokyo 158-0097, Japan
Representative: Yukimasa Takeda, President & CEO
Compliance with Relevant Laws, Regulations, and Guidelines
When Four Nines Group and this website collect personal information, we will disclose or notify the purpose of use (including disclosure through this website). In cases where we obtain personal information directly from the individual in writing (including electronic records such as contracts), we will clearly specify the purpose of use in advance. We will collect such information through lawful and fair means. Four Nines Group and this website will use personal information appropriately and only to the extent necessary to achieve the stated purpose.
Purpose of Use of Personal Information
Four Nines Group and this website define the purposes for which we use personal information entrusted to us by customers as follows. We will not use personal information for any purposes other than those listed below:
- To manufacture eyeglasses, sunglasses, and related products for customers
- To manage and deliver (including shipping) products such as eyeglasses and sunglasses purchased by customers
- To send direct mail to customers (including promotional information, sales announcements, and after-sales service notices)
- To provide customers with products and services
- To offer after-sales services such as adjustments and repairs of purchased products
- To respond to and communicate regarding inquiries from customers
- To collect and analyze data for the purpose of developing better products
- To provide consistent services and after-sales support across all stores
Internal Use of Personal Informations
If you wish to request the disclosure, correction, or suspension of use of your personal information, we will promptly respond after verifying your identity.
(1) Types of Personal Information Subject to Disclosure
The personal information we hold that is subject to disclosure includes the following:
1. Name 2. Address 3. Gender 4. Date of birth 5. Telephone number 6. Email address 7. Prescription data for eyeglass fabrication 8. Purchase history
(2) Contact Point for Requests
We hereby state the purposes for internal use of personal informations.
However, the purposes will not tolerate the following statements.
(3) Identity Verification
In accordance with the Act on the Protection of Personal Information, we will verify the identity of the individual making the request (or their authorized representative) using the following documents.
(4) In the Case of the Individual
One of the following forms of identification with a photo that can verify the identity of the individual:
- Driver’s license
- Passport
- Student ID
- My Number Card
- Various welfare ID cards
(5) In the Case of a Representative
- A valid identification document (from the list above) for both the individual and the representative
- A power of attorney document signed by the individual
Verification documents may be submitted in person or by mail. Please note that if the request is made by a representative, it must be submitted in person.
*For mail requests, please enclose copies of the above documents along with a copy of your certificate of residence.
Method of Disclosure
The method of disclosing personal information will be determined based on the customer’s instructions. Disclosure will be provided directly to the customer or by mail using one of the following methods:
1.Provision of electronic records 2. Delivery of written documents 3. Any other method specified by Four Nines Group and this website
If disclosing personal information through these methods incurs significant costs or if disclosure by the chosen method is difficult, disclosure will be made via written documents, and the reason for this will be notified to the customer.
Regarding Retained Personal Data
Four Nines Group and this website will make every effort to properly manage, use, and protect personal data, including customer information obtained before the full enforcement of the “Act on the Protection of Personal Information” on April 1, 2005, in the same manner as personal information collected after the law’s full enforcement.
Regarding the Name of the Personal Information Handling Entity
Four Nines Group, which handles your personal information, is as follows:
Four Nines Co., Ltd.
Four Nines GINZA Flagship Store
Four Nines GINZA SIX Store
Four Nines SHIBUYA SCRAMBLE SQUARE Store
Four Nines SHINJUKU ISETAN MEN’S Store
Four Nines TAMAGAWA TAKASHIMAYA S.C. Store
Four Nines AOYAMA Store
Four Nines YOKOHAMA TAKASHIMAYA Store
Four Nines JR NAGOYA TAKASHIMAYA Store
Four Nines OSAKA TAKASHIMAYA Store
Four Nines feelsun ISETAN HANEDA STORE MEN’S TERMINAL 1
Four Nines feelsun ISETAN HANEDA STORE MEN’S TERMINAL 2
Four Nines KOBE HANKYU Store
Four Nines KYOTO GION Store
Four Nines SHIN-MARU BLD. Store
Four Nines Narita International Airport Terminal 2 Store
Four Nines GRAND GREEN OSAKA Store
Four Nines ONE FUKUOKA BLDG. Store
999.9 selected by INSPiRAL
Purpose of Use of Retained Personal Data
The personal information entrusted to us by customers will be used for the following purposes, and we will not use it for any other purposes:
- To manufacture eyeglasses, sunglasses, and related products for customers
- To manage and deliver (including shipping) products such as eyeglasses and sunglasses purchased by customers
- To send direct mail to customers (including promotional information, sales announcements, and after-sales service notices)
- To provide customers with products and services
- To offer after-sales services such as adjustments and repairs of purchased products
- To respond to and communicate regarding inquiries from customers
- To collect and analyze data for the purpose of developing better products
- To provide consistent services and after-sales support across all stores
(1) Joint Use of Retained Personal Data
For the purpose of providing the above services and common after-sales support to customers, Four Nines Group may share the personal information we hold with other entities within the group.
(2) Disclosure, Correction, and Suspension of Use of Retained Personal Data
If you wish to request the disclosure, correction, or suspension of use of the personal information we hold, we will promptly respond after verifying your identity.
Provision of Personal Information to Third Parties
Four Nines Group and this website will not disclose or provide personal information entrusted by customers to any third party without the prior consent of the individual, except as required by law.
Management of Personal Information
We strive to implement appropriate safety management measures to prevent the loss, alteration, or leakage of the personal information entrusted to us.
Revisions and Improvements
We will comply with laws and regulations related to the protection of personal information and will review and improve our handling of personal information as necessary. In the event of any changes, we will notify you through Four Nines Group and this website.
Contact Information
For inquiries regarding personal information related to the Facebook page operated by Four Nines Co., Ltd., please contact us at the address below.
Four Nines Co., Ltd.
Setagaya Business Square Tower 15F, 4-10-1 Yoga, Setagaya-ku, Tokyo 158-0097
TEL: 03-5797-2249
For inquiries regarding personal information other than the above, please contact one of the stores listed below.
Four Nines GINZA Flagship Store
1F,2F,3F G4 BRICKS BLD, 4-3-6 Ginza, Chuo-ku, Tokyo 104-0061
TEL: 03-3535-4949
Four Nines GINZA SIX Store
5F, GINZA SIX, 6-10-1 Ginza, Chuo-ku, Tokyo 104-0061
TEL: 03-6264-5049
Four Nines Shibuya SCRAMBLE SQUARE Store
7F, Shibuya SCRAMBLE SQUARE, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6107
TEL: 03-6712-5949
Four Nines ISENTAN SHINJUKU MEN’S Store
8F, Isetan Shinjuku Men’s Store, 3-14-1 Shinjuku, Shinjuku-ku, Tokyo 160-0022
TEL: 03-3350-7649
Four Nines TAMAGAWA TAKASHIMAYA S.C. Store
5F, Tamagawa Takashimaya S.C. South Building, 3-17-1 Tamagawa, Setagaya-ku, Tokyo 158-0094
TEL: 03-5491-2649
Four Nines AOYAMA Store
1F, Gibraltar Life Aoyama Building, 5-4-7 Minami Aoyama, Minato-ku, Tokyo 107-0062
TEL: 03-6419-1349
Four Nines YOKOHAMA TAKASHIMAYA Store
6F, Yokohama Takashimaya, 1-6-31 Minami Saki, Nishi-ku, Yokohama, Kanagawa 220-8601
TEL: 045-313-3049
Four Nines JR NAGOYA TAKASHIMAYA Store
7F, JR Nagoya Takashimaya, 1-1-4 Meieki, Nakamura-ku, Nagoya, Aichi 450-6001
TEL: 052-566-3949
Four Nines OSAKA TAKASHIMAYA Store
3F, Osaka Takashimaya, 5-1-5 Namba, Chūō-ku, Osaka 542-8510
TEL: 06-6630-8649
Four Nines feelsun ISENTA HANEDA STORE MEN’S TERMINAL 1
2F, Departure Gate Lounge North Wing, Terminal 1, Haneda Airport, 3-3-2 Haneda, Ota-ku, Tokyo 144-0041
TEL: 03-5757-8700 (Direct)
Four Nines feelsun ISETAN HANEDA STORE MEN’S TERMINAL 2
2F, Departure Gate Lounge North Wing, Terminal 2, Haneda Airport, 3-4-2 Haneda, Ota-ku, Tokyo 144-0041
TEL: 03-6428-8800 (Direct)
Four Nines KOBE HANKYU Store
7F, Kobe Hankyu Main Building, 8-1-8 Onohara-dori, Chūō-ku, Kobe, Hyogo 651-8511
TEL: 078-200-7749 (Direct)
Four Nines SHIN-MARU BLD. Store
1F, Shin-Marunouchi Building, 1-5-1 Marunouchi, Chiyoda-ku, Tokyo 100-6501
TEL: 03-6268-0049
Four Nines Narita International Airport Terminal 2 Store
4F, Narita International Airport Terminal 2, 1-1-1 Furumochi, Narita, Chiba 286-0104
TEL: 0476-34-9049
Four Nines GRAND GREEN OSAKA Store
5-54, Grand Green Osaka, 5 Chome, Umeda, Osaka 530-0011
TEL: 06-6616-8649
Four Nines ONE FUKUOKA BLDG. Store
4F, ONE FUKUOKA BLDG, 1-11-1 Tenjin, Chūō-ku, Fukuoka 810-0001
TEL: 092-406-1249
999.9 selected by INSPiRAL
1F, Takahashi West Building, 1-387 Sakuragi-cho, Omiya-ku, Saitama 330-0854
TEL: 048-782-4449
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